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Ombudsman

GOVERNING BODY OF INSURANCE COUNCIL

Smt. Ramma Bhasin, Secretary General
Shri. Y.R. Raigar, Secretary

3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai – 400 054.

NAMES OF OMBUDSMAN AND ADDRESSES OF OMBUDSMAN CENTRES (As on 1.1.2015)

Office Details

AHMEDABAD

Office of the Insurance Ombudsman,

2nd floor, Ambica House,
Near C.U. Shah College,
5, Navyug Colony, Ashram Road,
Ahmedabad – 380 014.
Tel.: 079 – 27546150 / 27546139
Fax: 079 – 27546142
Email: bimalokpal.ahmedabad@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Gujarat, Dadra & Nagar Haveli, Daman and Diu.

Date Of Taking Charge : NA

Office Details

BENGALURU

Shri. M. Parshad
Office of the Insurance Ombudsman,

Jeevan Soudha Building,
PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road,
JP Nagar, Ist Phase,
Bengaluru – 560 078.
Tel.: 080 – 26652048 / 26652049
Email: bimalokpal.bengaluru@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Karnataka.

Date Of Taking Charge : 14-08-2014

Office Details

BHOPAL

Shri. R K Srivastava
Office of the Insurance Ombudsman,

Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office,
Near New Market,
Bhopal – 462 003.
Tel.: 0755 – 2769201 / 2769202
Fax: 0755 – 2769203
Email: bimalokpal.bhopal@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Madhya Pradesh, Chattisgarh.

Date Of Taking Charge : 27-05-2013

Office Details

BHUBANESHWAR

Shri. B. N. Mishra
Office of the Insurance Ombudsman,

62, Forest park,
Bhubneshwar – 751 009.
Tel.: 0674 – 2596461 / 2596455
Fax: 0674 – 2596429
Email: bimalokpal.bhubaneswar@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Orissa.

Date Of Taking Charge : 22-07-2014

Office Details

CHANDIGARH

Shri. Manik B. Sonawane
Office of the Insurance Ombudsman,

S.C.O. No. 101, 102 & 103, 2nd Floor,
Batra Building, Sector 17 – D,
Chandigarh – 160 017.
Tel.: 0172 – 2706196 / 2706468
Fax : 0172 – 2708274
Email: bimalokpal.chandigarh@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Punjab, Haryana, Himachal Pradesh, Jammu & Kashmir, Chandigarh.

Date Of Taking Charge : 21-09-2012

Office Details

CHENNAI

Shri Virander Kumar
Office of the Insurance Ombudsman,

Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
CHENNAI – 600 018.
Tel.: 044 – 24333668 / 24335284
Fax: 044 – 24333664
Email: bimalokpal.chennai@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Tamil Nadu, Pondicherry Town and
Karaikal (which are part of Pondicherry).

Date Of Taking Charge : 09-05-2013

Office Details

DELHI

Smt. Sandhya Baliga
Office of the Insurance Ombudsman,

2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.
Tel.: 011 – 23239633 / 23237532
Fax : 011 – 23230858
Email: bimalokpal.delhi@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Delhi.

Date Of Taking Charge : 15-07-2014

Office Details

GUWAHATI

Office of the Insurance Ombudsman,

Jeevan Nivesh, 5th Floor,
Nr. Panbazar over bridge, S.S. Road,
Guwahati – 781001(ASSAM).
Tel.: 0361 – 2132204 / 2132205
Fax: 0361 – 2732937
Email: bimalokpal.guwahati@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland and Tripura.

Date Of Taking Charge : NA

Office Details

HYDERABAD

Shri. G. Rajeswara Rao
Office of the Insurance Ombudsman,

6-2-46, 1st floor, “Moin Court”,
Lane Opp. Saleem Function Palace,
A. C. Guards, Lakdi-Ka-Pool,
Hyderabad – 500 004.
Tel.: 040 – 65504123 / 23312122
Fax: 040 – 23376599
Email: bimalokpal.hyderabad@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Andhra Pradesh, Telangana, Yanam and part of Territory of Pondicherry.

Date Of Taking Charge : 15-05-2013

Office Details

JAIPUR

Shri. Ashok K. Jain
Office of the Insurance Ombudsman,

Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg,
Jaipur – 302 005.
Tel.: 0141 – 2740363
Email: bimalokpal.jaipur@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Rajasthan.

Date Of Taking Charge : 10-10-2014

Office Details

ERNAKULAM

Shri. P. K. Vijayakumar
Office of the Insurance Ombudsman,

2nd Floor, Pulinat Bldg.,
Opp. Cochin Shipyard, M. G. Road,
Ernakulam – 682 015.
Tel.: 0484 – 2358759 / 2359338
Fax: 0484 – 2359336
Email: bimalokpal.ernakulam@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Kerala, Lakshadweep, Mahe-a part of Pondicherry.

Date Of Taking Charge : 14-07-2014

Office Details

KOLKATA

Shri. K. B. Saha
Office of the Insurance Ombudsman,

Hindustan Bldg. Annexe, 4th Floor,
4, C.R. Avenue,
KOLKATA – 700 072.
Tel.: 033 – 22124339 / 22124340
Fax: 033 – 22124341
Email: bimalokpal.kolkata@gbic.co.in

Jurisdiction of Office
Union Territory,District :

West Bengal, Sikkim, Andaman & Nicobar Islands.

Date Of Taking Charge : 30-07-2014

Office Details

LUCKNOW

Shri. N. P. Bhagat
Office of the Insurance Ombudsman,

6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow – 226 001.
Tel.: 0522 – 2231330 / 2231331
Fax: 0522 – 2231310
Email: bimalokpal.lucknow@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Districts of Uttar Pradesh :
Laitpur, Jhansi, Mahoba, Hamirpur, Banda, Chitrakoot, Allahabad, Mirzapur, Sonbhabdra, Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur, Bahraich, Barabanki, Raebareli, Sravasti, Gonda, Faizabad, Amethi, Kaushambi, Balrampur, Basti, Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar, Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur, Chandauli, Ballia, Sidharathnagar.

Date Of Taking Charge : 04-08-2014

Office Details

MUMBAI

Shri. A. K. Dasgupta
Office of the Insurance Ombudsman,

3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai – 400 054.
Tel.: 022 – 26106552 / 26106960
Fax: 022 – 26106052
Email: bimalokpal.mumbai@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Goa, Mumbai Metropolitan Region excluding Navi Mumbai & Thane.

Date Of Taking Charge : 16-05-2013

Office Details

NOIDA

Office of the Insurance Ombudsman,

Email: bimalokpal.noida@gbic.co.in

Jurisdiction of Office
Union Territory,District :

State of Uttaranchal and the following Districts of Uttar Pradesh: Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun, Bulandshehar, Etah, Kanooj, Mainpuri, Mathura, Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit, Etawah, Farrukhabad, Firozbad, Gautambodhanagar, Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli, Rampur, Kashganj, Sambhal, Amroha, Hathras, Kanshiramnagar, Saharanpur.

Date Of Taking Charge : NA

Office Details

PATNA

Office of the Insurance Ombudsman,

Email: bimalokpal.patna@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Bihar, Jharkhand.

Date Of Taking Charge : NA

Office Details

PUNE

Shri. A. K. Sahoo
Office of the Insurance Ombudsman,

Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198,
N.C. Kelkar Road, Narayan Peth,
Pune – 411 030.
Tel.: 020 – 32341320
Email: bimalokpal.pune@gbic.co.in

Jurisdiction of Office
Union Territory,District :

Maharashtra, Area of Navi Mumbai and Thane excluding Mumbai Metropolitan Region.

Date Of Taking Charge : 10-09-2014

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